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WELCOME TO RBC Living & Homes


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Click here to see a list of frequently asked questions.

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Step 4 - Offer

Bids received for each property advertised are placed in priority order to produce a shortlist of applicants for each property.

We will carry out further eligibility checks and if your name is at the top of the shortlist, you will normally be invited to view the property.

If you refuse this property, the next person on the shortlist will be invited to view the property if they have not already done so. You will need to refer to the Council’s allocations policy to see how refusals of offers may affect your banding assessment.

This is available on the RBC L & H website and the Council’s main corporate website

We may invite more than one member to view the property at the same time, although the property is always offered first to the member with the highest priority who attends the viewing.

If you are at the top of more than one shortlist, we will decide which property to offer you and the other properties will be offered elsewhere.

Any offer is subject to your application being verified (checked and approved) to confirm your circumstances. You are responsible for ensuring that you supply all supporting documents in order to verify your application. If your application cannot be verified, the offer will be made to another applicant. The Council will visit you at home before inviting you to view a property to verify your housing application.

Step 5 - feedback